Q: Is SmartHealth really free to use?
A: Yes, SmartHealth is completely free to download and use. There are no subscription fees or hidden costs for any features.
Q: Which devices are compatible with SmartHealth?
A: SmartHealth works with smart bracelets, rings, and watches that support Bluetooth connectivity. The app is compatible with iOS 11.0+ and Android devices.
Q: Why isn’t my step count matching my Apple Watch?
A: Different devices use various algorithms for step counting. For best accuracy, wear your SmartHealth-compatible device consistently and ensure proper calibration.
Q: My device won’t connect via Bluetooth. What should I do?
A: First, ensure Bluetooth is enabled on both devices. Try restarting both your smartphone and wearable device. If issues persist, unpair and re-pair the devices following the in-app instructions.
Q: Can SmartHealth detect daytime naps?
A: Sleep detection accuracy may vary for short daytime naps. The app is optimized for nighttime sleep tracking, though it can detect extended rest periods during the day.
Q: How do I sync my data with Apple Health?
A: Go to the app settings, select “Apple Health Integration,” and grant necessary permissions. Your health data will then sync automatically with Apple Health.
Q: Is my health data secure and private?
A: Yes, your data is encrypted during transmission and we follow strict privacy guidelines. You can review our complete privacy policy within the app.
Q: How often should I update the app?
A: We recommend enabling automatic updates or checking for updates regularly. The latest version 1.8.0 includes important ECG connectivity improvements.